Delivery & Returns Policy
If you have a problem, or are unhappy with your purchase, then we will put the matter right.
You can return any item within 30 days and we will gladly replace the item or offer a full refund for it. All we ask is that you send the items back unused in their original condition with all the original packaging. If we have made a mistake, we’ll also refund the delivery charges.
For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Who do we use to deliver your order?
We use XDP Couriers.
Delivery of helmets, safety guaranteed…
Regardless of the price, we will only deliver your helmet by XDP. You’ll never find one of our helmets kicking around in the back of some second-rate couriers van. We don’t cut corners or costs when safety is involved.
Points to note
■We aim to deliver your order within 3-5 working days.
■All returns must be sent back to us at our contact address at your own cost and risk.
■All delivery timescales are subject to stock availability.
■Small items may be delivered by post.
■The contents of your order and your delivery postcode will determine which delivery services you will be offered.
■Your order may be delivered on more than one vehicle as this allows us to use specialist carriers, trained in handling your items.
■Please note that we are unable to deliver to PO Boxes on any of our delivery services.
■Terms & Conditions Apply.